3. Privacy Policy

3.1. General

3.1.1. This Privacy Policy sets out how Odds96 will manage your personal information which we collect as a result of your use of our Website. We are committed to ensuring that the personal information we collect about you is protected and is used, stored and disclosed in accordance with this Privacy Policy. By accepting this Privacy Policy, you confirm that you have read it and agree to the use of your personal data in accordance with the terms set out herein. If for any reason you do not agree with the terms of this Privacy Policy, please do not use the Website or provide your personal information to us in any other way.

3.2. Changes and Updates to Privacy Policy

3.2.1. By using Odds96, you agree to be bound by the terms of this Privacy Policy.

3.2.2. Odds96 may review the Privacy Policy periodically and reserves the right to change the Privacy Policy at any time at its discretion.

3.2.3. The changes will take effect at the time of publishing.

3.2.4. After the changes have been published, your continued use of Odds96 will constitute your acceptance of those changes.

3.2.5. You should review this Privacy Policy regularly and remain familiar with its terms.

3.3. Personal Information

3.3.1. The kinds of Personal Information we may collect from you are:

1. 3.3.1.1. Information that you provide by completing forms during registration like name, email address, date of birth, country of citizenship, physical address, identification number, government issued identification.
2. 3.3.1.2. Information that you provide by your further use of our Website, or any other information that you send to us via our Website or by email.
3. 3.3.1.3. Data about your location and other transmitted data (including but not limited to your IP address, device information and type of browser) collected when you use our Website.
4. 3.3.1.4. The pages you have visited and the content you have viewed, as well as data about the links and buttons you’ve clicked on our Website.
5. 3.3.1.5. Your bets, deposits, withdrawals, payment methods and other activity on your account.

3.4. Collection Purposes

3.4.1. Odds96 will collect your Personal Information only by lawful and fair means and not in an intrusive way to operate our business as a licensed online wagering bookmaker for the following purposes:

1. 3.4.1.1. to identify you as our Client and confirm your identity for security purposes and to comply with our legal obligations;
2. 3.4.1.2. to maintain your Account;
3. 3.4.1.3. to respond to your questions, comments, or requests;
4. 3.4.1.4. to carry out know-your-customer (KYC) identity verification;
5. 3.4.1.5. to send you marketing communications, which may be of interest to you;
6. 3.4.1.6. to provide and improve services we are offering;
7. 3.4.1.7. to develop services or products to suit your needs which may include market research and promotions;
8. 3.4.1.8. to establish, exercise or defend any legal claims;
9. 3.4.1.9. to respond to requests from legal or regulatory bodies during an investigation.

3.4.2. By using Odds96, registering an Account or otherwise choosing to provide Odds96 with Personal Information you consent to Odds96 collecting, using, processing and potentially disclosing your Personal Information for the above purposes and on the bases described in this Privacy Policy.

3.5. Direct Marketing and Opting Out

3.5.1. From time to time we may use your Personal Information to inform you about our products or services or about promotional activities which Odds96 believes may be of interest or of benefit to you. If you no longer wish to receive marketing or promotional material from us at all or in any particular form, you may contact us by email to [email protected] with your request with which we will comply as soon as is practical.

3.5.2. From time to time we may contact you in relation to the management and administration of your Account. These communications can be via any of the modes of contact recorded when registering. Such communication does not affect your opt-in or opt-out status for direct marketing communications.

3.6. Access to Personal Information

3.6.1. You may access the Personal Information collected by Odds96 by contacting us at [email protected]. We will give you access to your Personal Information in the manner requested if that is possible and within a reasonable period.

3.7. Management of Personal Information

3.7.1. We will take all reasonable steps to ensure that the Personal Information we collect, use or disclose is correct and is stored in a secure environment which is accessed only by authorized persons. We store the Personal Information we receive as described in this Privacy Policy for as long as you use our Website or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

3.7.2. Odds96 will destroy or permanently anonymize the Personal Information we hold when it is no longer required for any purpose including our legal or operational obligations.

3.7.3. If European Union (EU) or United Kingdom (UK) data protection law applies to the processing of your information, you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service.

3.8. Security of Personal Information

3.8.1. You acknowledge that no data transmission over the Internet is totally secure. Any information which you transmit to Odds96 is transmitted at your own risk. However, once we receive your transmission, we will take reasonable steps to protect your Personal Information from misuse, loss and unauthorized access, modification and disclosure including by using password protected systems and databases. By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.

3.8.2. Odds96’s employees, agents and contractors are required to maintain the confidentiality of your Personal Information.

3.8.3. We take seriously the responsibility to exclude children from accessing our services. We will not knowingly accept their information to open a wagering account. It is the responsibility of parents or guardians to monitor their children’s Internet activities.

3.8.4. Remember to log out of your account when you have completed your time on Odds96. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the Website.

3.8.5. It is your responsibility to maintain the secrecy of your username, password and any account information.

3.9. Legal Bases for Processing

3.9.1. Odds96’s processing of your personal information is supported by the following lawful bases:

1. 3.9.1.1. Performance of a Contract: we need to process your personal information to perform our contract with you or our Client;
2. 3.9.1.2. Legitimate Interest: we process your personal information to further our legitimate interests but only where our interests are not overridden by your interests or fundamental rights and freedoms;
3. 3.9.1.3. Consent: in some cases, we rely on your consent to process your personal information;
4. 3.9.1.4. Compliance with Legal Obligations: we may process your personal information to comply with our legal obligations.

3.10. International Data Transfers

3.10.1. All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

3.11. Supervisor Authority

3.11.1. If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

3.12. Cookies

3.12.1. The Odds96 website uses cookies to deliver a better and more personalized service to users. This Cookies Policy explains what cookies are, how they are used on the Website and how to manage their use.

3.12.2. Use of Cookies on the Website

3.12.2.1. Cookies are used on the Website for a number of reasons. This includes, but is not limited to, the following:

1. 3.12.2.1.1. to allow users to log on to their Odds96 account;
2. 3.12.2.1.2. to allow users to choose log-in preferences;
3. 3.12.2.1.3. to monitor and collect information about transactions placed on the Website;
4. 3.12.2.1.4. for fraud prevention purposes and generally to safeguard privacy.

3.12.2.2. Cookies are generally used to improve and enhance the user experience. Some of the cookies we use are essential for the Website to operate.

3.12.2.3. Categories

1. 3.12.2.3.1. Session Management: these cookies are essential to enable use of the Website, they manage session information and enable users to navigate through the Website.
2. 3.12.2.3.2. Functionality: these cookies store information which enables us to remember user preferences e.g. preferred language, sort types, media settings. They are also used to improve users' experience by, for instance, stopping users from being shown the same message twice.
3. 3.12.2.3.3. Fraud Prevention: these cookies store information which helps us stop fraudulent use of the Website.
4. 3.12.2.3.4. Tracking: these cookies enable us to store information about how users landed on the Website. We need to record this so that we can appropriately pay our Affiliates.
5. 3.12.2.3.5. Analysis: these cookies allow us to recognize and count the number of users and to see how users move around our Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily and to deliver adverts and information which are more relevant to each user and their interests and to monitor the effectiveness of such adverts and information.

3.12.3. Third Party Websites

3.12.3.1. Odds96 might, from time to time, use carefully selected third party tracking and/or analytical cookies to assist in improving the Website and Odds96’s services for users. Where links are provided on the Website to third party websites it is important to remember that those websites will have their own cookies and privacy policies which will govern any information you may submit. If you decide to use any linked third party websites please read their cookies and privacy policies before doing so.

3.12.4. Managing Cookies

3.12.4.1. If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website, you can do so by deleting your existing cookies and/or altering your browser's privacy settings (the process you follow will differ from browser to browser).

3.12.4.2. Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website. For example, if your browser is set to disable 'session' cookies, you won't be able to log on to your Odds96 account.

3.13. Queries, Requests, and Complaints

3.13.1. If you have any queries, requests for access or correction or complaints relating to the handling of your personal information, please contact us by email at [email protected] or by the client support chat function.