Dispute Resolution

1. If you have a complaint to make regarding our services, please contact us by email at [email protected] or by the customer support chat function.

2. You understand and accept that records on the Odds96’s server will act as final evidence in determining the outcome of any disputed situation.

3. The parties seek resolution of disputes by negotiation and/or mediation prior to arbitration.

4. If, for some reason, you are not satisfied with the resolution of your complaint by Odds96, you may report a complaint to the Curacao eGaming Commission; Address: Pletterijweg Oost, Ara Hilltop Building, Curaçao Telephone number: +5999 465 1134, E-mail: [email protected].