3. Privacy Policy

3.1. General

3.1.1. This Privacy Policy sets out how Odds96 will manage your personal information which we collect as a result of your use of our Website. We are committed to ensuring that the personal information we collect about you is protected and is used, stored and disclosed in accordance with this Privacy Policy. By accepting this Privacy Policy, you confirm that you have read it and agree to the use of your personal data in accordance with the terms set out herein. If for any reason you do not agree with the terms of this Privacy Policy, please do not use the Website or provide your personal information to us in any other way.

3.1.2. Odds96 is a brand owned and operated by QUANTO Ltd, a private company limited by shares incorporated in Belize, registration number 000057427, with its registered office at Corner Hutson & Eyre Street, Blake Building, Suite 302, Belize City, Belize. Odds96 is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Internet Gaming Licence No. ALSI-202606039-F12. In this Privacy Policy, 'we', 'us', 'our' and 'Odds96' refer to QUANTO Ltd, the data controller. You can contact us at [email protected].

3.2. Changes and Updates to Privacy Policy

3.2.1. By using Odds96, you agree to be bound by the terms of this Privacy Policy.

3.2.2. Odds96 may review the Privacy Policy periodically and reserves the right to change the Privacy Policy at any time at its discretion.

3.2.3. The changes will take effect at the time of publishing.

3.2.4. After the changes have been published, your continued use of Odds96 will constitute your acceptance of those changes. Where we rely on your consent (for example, for non-essential cookies), we will ask for your consent again rather than rely on continued use.

3.2.5. You should review this Privacy Policy regularly and remain familiar with its terms.

3.3. Personal Information

3.3.1. The kinds of Personal Information we may collect from you are:

1. 3.3.1.1. Information that you provide by completing forms during registration like name, email address, date of birth, country of citizenship, physical address, identification number, government issued identification.
2. 3.3.1.2. Information that you provide by your further use of our Website, or any other information that you send to us via our Website or by email.
3. 3.3.1.3. Data about your location and other transmitted data (including but not limited to your IP address, device information and type of browser) collected when you use our Website.
4. 3.3.1.4. The pages you have visited and the content you have viewed, as well as data about the links and buttons you have clicked on our Website.
5. 3.3.1.5. Your bets, deposits, withdrawals, payment methods and other activity on your account.

3.4. Collection Purposes

3.4.1. Odds96 will collect your Personal Information only by lawful and fair means and not in an intrusive way to operate our business as a licensed online wagering bookmaker for the following purposes:

1. 3.4.1.1. to identify you as our Client and confirm your identity for security purposes and to comply with our legal obligations;
2. 3.4.1.2. to maintain your Account;
3. 3.4.1.3. to respond to your questions, comments, or requests;
4. 3.4.1.4. to carry out know-your-customer (KYC) identity verification;
5. 3.4.1.5. to send you marketing communications, which may be of interest to you;
6. 3.4.1.6. to provide and improve services we are offering;
7. 3.4.1.7. to develop services or products to suit your needs which may include market research and promotions;
8. 3.4.1.8. to establish, exercise or defend any legal claims;
9. 3.4.1.9. to respond to requests from legal or regulatory bodies during an investigation.

3.4.2. By using Odds96, registering an Account or otherwise choosing to provide Odds96 with Personal Information you consent to Odds96 collecting, using, processing and potentially disclosing your Personal Information for the above purposes and on the bases described in this Privacy Policy.

3.5. Direct Marketing and Opting Out

3.5.1. From time to time we may use your Personal Information to inform you about our products or services or about promotional activities which Odds96 believes may be of interest or of benefit to you. Where applicable law requires prior consent for a particular type of marketing communication, we will obtain that consent. You may opt out of marketing or promotional material at any time by using the unsubscribe mechanism provided in the relevant communication or by contacting [email protected].

3.5.2. From time to time we may contact you in relation to the management and administration of your Account. These communications can be via any of the modes of contact recorded when registering. Such communication does not affect your opt-in or opt-out status for direct marketing communications.

3.6. Access to Personal Information

3.6.1. You may access the Personal Information collected by Odds96 by contacting us at [email protected]. We will give you access to your Personal Information in the manner requested if that is possible and within a reasonable period.

3.7. Management of Personal Information

3.7.1. We will take all reasonable steps to ensure that the Personal Information we collect, use or disclose is correct and is stored in a secure environment which is accessed only by authorized persons. We store the Personal Information we receive as described in this Privacy Policy for as long as you use our Website or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

3.7.2. Odds96 will destroy or permanently anonymize the Personal Information we hold when it is no longer required for any purpose including our legal or operational obligations.

3.7.3. If European Union (EU) or United Kingdom (UK) data protection law applies to the processing of your information, you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service, and to withdraw any consent you have given at any time.

3.8. Security of Personal Information

3.8.1. You acknowledge that no data transmission over the Internet is totally secure. Any information which you transmit to Odds96 is transmitted at your own risk. However, once we receive your transmission, we will take reasonable steps to protect your Personal Information from misuse, loss and unauthorized access, modification and disclosure including by using password protected systems and databases. By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.

3.8.2. Odds96’s employees, agents and contractors are required to maintain the confidentiality of your Personal Information.

3.8.3. We take seriously the responsibility to exclude children from accessing our services. We will not knowingly accept their information to open a wagering account. It is the responsibility of parents or guardians to monitor their children’s Internet activities.

3.8.4. Remember to log out of your account when you have completed your time on Odds96. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the Website.

3.8.5. It is your responsibility to maintain the secrecy of your username, password and any account information.

3.9. Legal Bases for Processing

3.9.1. Odds96’s processing of your personal information is supported by the following lawful bases:

1. 3.9.1.1. Performance of a Contract: we need to process your personal information to perform our contract with you or our Client;
2. 3.9.1.2. Legitimate Interest: we process your personal information to further our legitimate interests but only where our interests are not overridden by your interests or fundamental rights and freedoms;
3. 3.9.1.3. Consent: in some cases, we rely on your consent to process your personal information (for example, for non-essential cookies and analytics where consent is required by applicable law);
4. 3.9.1.4. Compliance with Legal Obligations: we may process your personal information to comply with our legal obligations.

3.10. International Data Transfers

3.10.1. All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

3.10.2. Where applicable law requires additional safeguards for an international transfer, we use appropriate lawful mechanisms. These may include adequacy decisions, contractual safeguards such as the European Commission's Standard Contractual Clauses, or other recognised transfer mechanisms. Microsoft provides contractual data-protection commitments for its services. You may request further information about applicable safeguards by contacting [email protected].

3.11. Supervisory Authority

3.11.1. If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

3.12. Cookies

3.12.1. This section explains how we use cookies and similar technologies on the Website and how you control them. It forms part of this Privacy Policy.

3.12.2. What cookies are. Cookies are small files stored on your device when you visit a website. Similar technologies (local storage, software development kits (SDKs) and pixels) work in comparable ways.

3.12.3. Your choice. Depending on your location and applicable law, we may ask for your consent before using non-essential cookies or provide you with another legally permitted choice mechanism. Where consent is required, non-essential cookies, including analytics cookies, are set only after you accept them. You can manage or withdraw your choice through the cookie settings made available on the Website, by contacting [email protected], or through your browser settings. We normally remember your choice for 12 months, after which we may ask again, and we may ask again earlier if this section or the relevant purposes materially change.

3.12.4. Categories of cookies we use:

1. 3.12.4.1. Strictly necessary (always on, no consent required): session-management and sign-in cookies, and fraud-prevention and security cookies. The Website cannot function without these.
2. 3.12.4.2. Functionality: remember your preferences, such as language and display settings.
3. 3.12.4.3. Analytics: we use Microsoft Clarity, a product-analytics and session-insights service provided by Microsoft, to understand how visitors interact with the Website, including through usage statistics, heatmaps and session insights, so that we can operate, troubleshoot and improve the Website. Where required by applicable law, Clarity is used only after consent. We use available technical controls designed to limit the collection of sensitive on-screen content and do not intend to collect passwords, full payment-card details or identity-document data through Clarity.
4. 3.12.4.4. Attribution / affiliate: used to record how you arrived at the Website so that we can measure referrals and correctly attribute and pay our affiliate partners. Where required by applicable law, non-essential affiliate or attribution cookies are set only after consent.

3.12.5. Who processes analytics data and where. Microsoft processes Clarity data and may process it outside your country. Where applicable, such processing and transfers are subject to Microsoft's data-protection terms and the safeguards described in Section 3.10.

3.12.6. Managing cookies in your browser. You can delete or block cookies in your browser settings; the exact steps differ from browser to browser. Please note that disabling strictly necessary cookies (for example, session cookies) means you may not be able to sign in to or use parts of the Website.

3.12.7. Questions. If you have any questions about our use of cookies, contact us at [email protected].

3.13. Queries, Requests, and Complaints

3.13.1. If you have any queries, requests for access or correction or complaints relating to the handling of your personal information, please contact us by email at [email protected] or by the client support chat function.